Prof. Dr. Sonja Utz (Leibniz-Institut für Wissensmedien IWM & University of Tübingen)
Abstract
Language-based agents such as chatbots, voice assistants, and more recently, large language models, have become common tools for information retrieval. Assessing the quality of the information provided by these agents is crucial. This talk presents insights from several studies examining how the conversational nature of interacting with communicative AI affects credibility judgments and which psychological processes, such as perceived social presence, are involved.
